We know you are excited to receive your new signature scent. Our team works diligently to ensure your Fragrance of Soul order reaches you as quickly and safely as possible anywhere in Pakistan.

1. Processing Time: All orders are processed and dispatched within 2 to 4 business days. Please note that our warehouse operates Monday through Friday and is closed on weekends and public holidays.

2. Delivery Timeframes: Once dispatched, standard delivery across Pakistan takes approximately 3 to 5 business days.

3. Order Tracking: The moment your package leaves our facility, you will receive a confirmation SMS and email containing your tracking information. You can use this to monitor your delivery every step of the way.

4. Order Modifications: Because we strive to dispatch orders rapidly, we cannot cancel or modify an order once it has been placed in our system. Please double-check your shipping details at checkout.

5. Unexpected Delays & Delivery Considerations: While we partner with the most reliable courier services in the country, occasional delays can happen due to severe weather or peak holiday sales, resulting in additional delivery charges or undelivered packages. We cannot be held fully responsible for delays, extra charges, or service interruptions caused by courier companies; however, we will provide reasonable support where possible.